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Frequently Asked Questions
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Can I view the items I hire before my wedding day?Yes, of course! We can arrange to bring the items to you, or you may visit us at our base in Leeds. Alternatively, we can provide detailed photographs, videos and dimensions of all items.
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Is there a minimum spend in place?Yes, there is a minimum spend of £50 per order for hiring services, and £499 for styling services.
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Do you provide discounts for larger orders?Yes - the larger the order, the bigger the savings!
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Do you require payment upfront?No - we aim to work with you to bring your dream wedding to life. Since we understand the many outgoing costs that come with a wedding, we only ask that you pay a small deposit (from as low as 5% depending on the order size!). Additionally, we offer monthly payment plans which you may carry over beyond the wedding date itself! ​ If you wish to discuss our flexible pricing models, please do not hesitate to get in touch!
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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